Saturday, January 17, 2009
Virginia Bed and Breakfast Conference
We have just returned from the Mid-Atlantic Innkeepers' Conference, which was held at The Homestead in Hot Springs, VA. We have been members of the Bed and Breakfast Association of Virginia (BBAV) and the Professional Association of Innkeepers International (PAII) for three years--even before we came across Maury Place. We have always learned a great deal from the gatherings of both organizations, and it is always helpful to chat with other innkeepers to learn more about how to serve our guests more effectively. Over the next few months, we will be implementing several ideas for business travelers. For example, have you ever hunted around a guest room in a hotel or inn looking for a place to plug in your laptop or your cell phone charger? We have! (Even at The Homestead!). To eliminate that search, we have placed power strips in all of our guest rooms. No more hunting on the floor for those outlets! What a simple solution that we had not thought of before! We always take away little nuggets like that from BBAV and PAII conferences. We have a list of other "action items" that we hope to implement over the next few months. In the meantime, if you have any suggestions for us as innkeepers based upon your own bed and breakfast experiences as guests, please let us know! By the way, our guest rooms are every bit as luxurious (if not more so!) as those at The Homestead!
Posted by Jeff Wells at 3:24 PM